Customer Service
We offer unlimited customer support via phone and email for as long as you own the product. For free. We aim to offer the lowest price available from any reputable source. We offer free shipping on most products (except the really heavy stuff) being delivered to destinations in the continental United States. So, no surprises at checkout. If you buy a product and are unhappy with it for any reason, you can return it for a full or partial refund (excludes special orders).
Contact Us
Toll Free:
1-800-884-4967
Phone Support Hours:
Monday - Friday
8:00am - 8:00pm ET
Headquarters (Billing and Shipping):
Instrumart
35 Green Mountain Drive
South Burlington, VT 05403
ph: 1-802-863-0085
fx: 1-802-863-1193
Driving Directions
California Office:
Instrumart
2225 Faraday Avenue
Carlsbad, CA 92008
Driving Directions
Email:
sales@instrumart.com
Online:
Submit a question to an engineer
- Ordering
- Creating an instant quote
- Ordering by phone, fax or mail
- Payment methods we accept
- Sales tax
- Canceling an order
- Government buyers
- Best price policy
- Price disclaimer
- Custom Programming - Customer Responsibilities
- Rentals and Leasing
- Instrument Leasing Information
- Ultrasonic Flow Meter Rentals
- Handheld Infrared Camera Rentals
- Shipping
- Free shipping policy
- Expedited shipping deadline
- Shipping to Canada
- Shipping to AK, HI and Puerto Rico
- Shipping to FPO/APO addresses
- International shipping
- Returns
- Returned Goods Policy
- RA Request Form
- Returned Goods Shipping Instructions
- Privacy
- Privacy Policy
