If you have an account with UPS, FedEx or other package delivery company that handles cross-border shipments, we recommend that you choose shipment on your account. This is typically the most dependable and cost-effective way to have your order delivered.
Most of our products ship duty-free to Canada. If we determine that your order may be charged duty when it enters Canada, we will contact you and you will have the option to cancel your order before it ships. If we don't tell you about a duty charge, and you are charged for duty upon delivery of your order, we will reimburse you for the duty amount. So, don't worry about duty!
A 5% GST charge is applied to all orders upon entry to Canada and will be collected by Canada Post upon delivery. Non-commercial customers will also be charged their appropriate provincial tax.
Canada Post charges a $5.00 CAD handling fee on all First-Class International shipments valued $20 CAD or more. The charge is $8 CAD for Priority and Express options. This fee, along with any Canadian duty and taxes owed, is collected upon delivery of your order.
Any questions? Call us toll-free at 1-800-235-8367 (Monday to Thursday 8:00am to 5:30pm ET, Friday 8:00am to 5:00pm ET). We are proud to serve our neighbors in Canada. We are located just south of the Canadian border in Vermont, USA!
Feel free to give us a call at 1-800-884-4967